Frequently Asked Questions

What services does SRS offer?

SRS offers shredding, storage, and scanning as stand-alone services. However, many of our clients choose a comprehensive document management approach, which involves a custom combination of our shredding, storage, indexing, scanning, and scan-on-demand services.

How much do SRS’s services cost?

It depends. Every client’s situation is unique; therefore, our pricing reflects each business’s needs. Factors involved in pricing include the type of service needed, the frequency, the volume, the complexity, the type and number of shredding consoles needed, and the type of shredding needed (onsite v. offsite). One of our sales associates will be happy to get you a custom quote for your needs, typically within one business day!

What certifications does SRS have?

SRS has the following certifications:

  • NAID AAA CERTIFICATION FOR SHREDDING. SRS is NAID AAA certified in both plant-based and mobile shredding. The National Association for Information Destruction, Inc. (“NAID”) is the standards setting body for the information destruction industry. It is the only consumer watchdog association that audits the qualifications of data destruction providers.
  • PRISM PRIVACY+ CERTIFICATION FOR STORAGE The PRISM Privacy+ certification is focused on secure records management. In order to obtain the certification, SRS passed a stringent audit that reviewed 10 different areas of the business, including organization and management control, information security policy, human resources, vendor management, environmental controls, physical access controls, logical access controls, electronic access, and network security.
  • GEORGIA BUREAU OF INVESTIGATION GCIC ACCREDITATION Secure Records Solutions is accredited by the Georgia Bureau of Investigation’s GCIC (Georgia Crime Information Center). This Accreditation allows SRS to handle the state’s most sensitive judicial and law enforcement records.

The Privacy+ and NAID AAA certifications meet or exceed requirements for the following organizations:

  • Health Insurance Portability & Accountability Act (HIPAA)
  • The Fair and Accurate Credit Transaction Act (FACTA)
  • Economic Espionage Act of 1996 (EEA)
  • The Family Educational Rights and Privacy Act (FERPA)
  • Federal Privacy Act of 1974
  • Gramm-Leach-Bliley Act (GLBA)
  • Sarbanes-Oxley Act (SOX)
  • Federal Trade Commission (FTC) “Red Flags Rules“
  • American Institute of Certified Public Accountants (AICPA) SSAE No. 16 Type 1

For more information on the importance of these accreditations, please see our compliance page.

What type of payments do you accept?

We are happy to accept Credit Card, Check or Cash.

Why should I outsource my shredding?

To sleep soundly knowing your information is secure. In fact, it is also the law to shred any document that contains any private information such as phone numbers, account numbers, addresses, social security numbers, etc. Shredding protects yourself, your clients and your business.


What is the difference between mobile and offsite shredding?

In mobile shredding, we shred your documents before leaving your parking lot using our mobile shredding fleet. In offsite shredding, we take the documents back to our secure facility for shredding. It is important to note that both mobile and offsite shredding are equally secure.We are NAID AAA-Certified for both methods, and we guarantee our work. No matter which solution you ultimately choose, your sensitive information will be securely destroyed.

What types of shredding containers does SRS offer?

Clients can choose from a variety of containers, specifically designed to fit nicely within any office space.

  • The Compact Security Container (14″ H x 20″ W x 14.5″ D)This container is very popular with doctors, hospitals and nursing facilities. They can be located throughout any facility for the convenience of your staff.
  • The Shredding Console (32″ H x 19″ W x 17″ D) A more aesthetically pleasing security container that will fit in any office. Light grey in color, it is locked for security and has an easy-access paper slot. 
  • The Shredding Bin (95- or 65-gallon container) This is our largest capacity security container that can be conveniently located next to a copier or in a mail room. It is locked for security with an easy access paper slot and can hold up to 300 pounds of paper.  

Each bin is equipped with a locking system that makes them secure to protect your sensitive files until they are destroyed.

Do I have to remove staples, rubber bands or paperclips before the documents are shredded?

No, our industrial shredders are able to easily shred paperclips, staples, rubber bands and binders.

If I get a shredding bin how often do you come? What if I don’t need shredding services every month?

Not a problem. We only come when you need us! We require that you have a service once every calendar quarter.

What happens to the paper after it’s shredded?

100% of the paper we shred is recycled and then used to make other paper products





Call an SRS consultant now at 1-800-614-0856.
Or use the convenient form below. Either way, we’ll get back to you within 1 business day.